Avem Introduces our HomeSmiles Program
Annual maintenance, handled.
Once a year, HomeSmiles Portland takes care of your rental’s preventive maintenance: gutters, dryer vents, the water heater, smoke and CO alarms, the furnace and more. Avem arranges everything with your tenant, so there’s nothing for you to schedule.
How it works:
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Pick a package and sign up below. It takes about five minutes.
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Avem sets the price aside from your owner funds, so there’s nothing to pay up front.
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HomeSmiles schedules directly with your tenant, and you get a report with photos after the visit.
Frequently Asked Questions
What is the maintenance plan?
Once a year, HomeSmiles Portland takes care of your rental’s preventive maintenance: gutters, dryer vents, the water heater, smoke and CO alarms, the furnace and more. Avem arranges everything, so there’s nothing for you to schedule.
Who is HomeSmiles?
An independent, insured home maintenance company serving the Portland area.
Which properties can join?
Single-family homes, condos and multifamily buildings that Avem manages. The whole property signs up together.
Is it required?
Not this year. Starting November 2026, Avem schedules routine upkeep, like gutter cleaning and furnace tune-ups, only through this plan.
What if I don’t sign up?
Avem still handles repairs, tenant requests and anything urgent. Routine upkeep, like gutter cleaning and furnace service, becomes yours to arrange.
The Visit
Do I need to talk to my tenant?
No. Avem lets your tenant know, and HomeSmiles schedules with them directly, with at least 48 hours’ notice.
Does my tenant need to be home?
No. HomeSmiles coordinates entry with Avem.
What if extra work is needed?
Small extras under $500 are done during the visit. Anything $500 or more waits for your approval.
Cost
How much does it cost?
It depends on your package, your home’s size and how it’s heated. The price sheet lists every option.
Why is there a range for furnaces and heat pumps?
The tune-up price depends on your heating system. You pay the actual cost, within the range shown.
How do I pay?
Nothing up front. Avem sets the price aside from your owner funds and charges the actual amount after the visit.
Does my tenant pay anything?
No.
Renewing and Cancelling
How long does the plan last?
One year, and it renews automatically. Avem emails you at least 30 days before each renewal.
Can I cancel?
Yes, any time. If your visit isn’t scheduled yet, the money set aside is released in full. If it is, the visit goes ahead and the plan ends after it.
What if I sell the property?
The plan ends with the sale, and a visit already scheduled still goes ahead. If Avem keeps managing the home, the new owner can keep the plan.
Questions? 503-820-0084 · team@avempm.com
A New Service for Avem Homeowners
Home care, handled.
We’ve partnered with HomeSmiles to bring you simple annual maintenance plans that protect your investment, keep tenants happy, and prevent costly surprises.
In partnership with HomeSmiles
Avem Property Management & HomeSmiles
Together, we maintain your single family and multi family rentals
12-Point Annual Package
- Gutter + Downspout Cleaning
- Exterior Window Washing
- Driveway or Walkway Pressure Washing
- Dryer Vent Cleaning
- Annual Furnace Service / Tune-Up
- Smoke + CO Alarm Test + Battery Replacement
- Water Heater Drain OR Tankless Descaling
- Refrigerator Coil Cleaning
- Range Hood Filter Cleaning
- Garbage Disposal Deodorize
- Exterior AC Coil Cleaning
- HVAC Filter Replacement
5-Point Annual Package
- Gutter + Downspout Cleaning
- Dryer Vent Cleaning
- Smoke + CO Alarm Test + Battery Replacement
- Water Heater Drain OR Tankless Descaling
- Annual Furnace Service / Tune-Up
Smoke & Carbon Detector Replacement
We replace and install new smoke and carbon monoxide detectors that are expiring or near expiration, same day.
Questions, or for info on pricing? Contact Avem
503-820-0084 | team@avempm.com | avempm.com
Furnace service is done by HomeSmiles’ licensed HVAC partner and priced by system type. For severe conditions, extra charges may apply.
HomeSmiles Portland is an independently owned company. Avem does not own or control it. We believe in providing our valued property owners with the best recommendations for maintaining their properties. Our relationship with HomeSmiles is solely professional, focused on delivering exceptional services to properties under our care. Avem may receive minor compensation for owner relationship management. Service lists are subject to change and determined by HomeSmiles.
